How it works
Booking an inspection, start to finish
Five steps, from the booking to the revisit that closes the list. Here is what happens in each one, how long it takes, and what you need to have ready.
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Book
Choose a date that suits your handover.
What happens
Book your professional snagging inspection at a convenient time, ideally before you complete the handover process.
You send the property type, the county and your expected snag date. We come back with the price and the first available dates, and confirm access with you or the builder.
You need: the address, the number of bedrooms, and a rough completion date. Nothing else.
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Inspect
A thorough inspection, inside and out.
What happens
We inspect your property room by room, checking the workmanship, finishes, fixtures, fittings and key elements for defects, unfinished work or issues that need attention.
Two to four hours on site, depending on the size of the property. Every defect is photographed where it is, so the report shows the location and not just the problem. You are welcome to attend, and you do not have to.
You need: access arranged, and the services switched on where possible.
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Report
Receive a detailed Snag List report.
What happens
You’ll receive a clear, photographic report documenting each snag, its exact location and a description of the issue, giving you a professional record to share with your builder or developer.
It reaches you the same day, laid out room by room so you can hand it straight on.
You need: to send it on before you sign off on the property.
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Resolve
Get your snags addressed before handover.
What happens
Use your Snag List to ensure identified defects are communicated to the builder or developer and rectified before you take full ownership of the property.
This step is yours, not ours. The list is written to be forwarded as it is — numbered, photographed and located — so nobody has to interpret what you meant.
You need: to send the list early. Once you have signed off and moved in, the conversation with the builder changes.
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De-snag
We return to reinspect the property.
What happens
Once the identified snags have been addressed, we carry out a reinspection to check that the reported defects have been properly rectified and the required works have been completed to a satisfactory standard.
You get an updated list showing what was fixed, what was not, and anything the repairs themselves created.
You need: word from the builder that the works are finished. The revisit is booked separately, at €140.